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If your request involves another matter, please update the forum with additional information. Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.
I am willing to pay any price difference, I just need the correct CD so I can prepare my 2018 Taxes, preferably on time. I purchased the TurboTax 2018 home and Business. I purchased it from Costco which could be the problem. Unfortunately I purchased it in January 2019 and do not have the receipt available. Therefore, I cannot do my home taxes along with my small business.
TurboTax Home & Business 2022 Fed + E-file & State Digital Download
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I suspect that once you explain it to Costco, they will correct it and provide you the correct product. I purchased TurboTax 2018 for home and Business but the disc I received it's just business. I purchased it at Costco, which is likely the problem.
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It is a shame we have to purchase these CDs rather than having a download from Intuit of the TT products we desire to purchase. Costco is such a tremendously busy zoo and they have little or no QA/QC in their checkout process. Previous years, I bought a TurboTax CD and loaded to tax software.
All TurboTax Home & Business CD/Download features
With having to pay and grab other items, I did not check the TT box at that time. I did not notice the problem until I arrived home and attempted to load it on my PC. I attempted to retrieve information from my 2017 TT file.
Costco can pull up your purchases on their computer. And should be able to provide a duplicate receipt when required. Where the form asks what product you are using, be sure in the dropdown menu to indicate "CD/download" and the proper operating system, then indicate which Edition. If they won't, here's how to reach TurboTax Support, and hopefully they will provide you a download of the Home and Business product. Shop your favorite products and we’ll find the best deal with a single click.
Why use TurboTax Home & Business?
So please take care of making payment in a timely manner. Find the guidance you need to file a federal and state tax return. Delivery times may vary, especially during peak periods. I have not not spoken with Costco about it because I just discovered the problem and they are closed at this time in my location on the east coast. I will phone TT Support if I am unsuccessful with Costco. Perhaps they would be willing to exchange the product for the one I need.
I would like to download the 2018 Tax Year software, but when I look where to get it there are all sorts of products and different prices. I just want to be able to download the Deluxe software and efile. If you have a simple tax return, you can file with TurboTax Free Edition, TurboTax Live Assisted Basic, or TurboTax Live Full Service Basic. Free filing is only available in certain products. Searches for more than 350 tax deductions and credits to get you the biggest tax refund—guaranteed.
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You'll be asked simple questions about your income, family situation and changes in your tax situation and credits. Then, based on your answers, TurboTax will search for more than 350 deductions and credits to get you the biggest tax refund. See Deduction Opportunities as You Go -- See which tax deductions you've taken. TurboTax can tell you how to qualify for just about any deduction, so you don't miss any opportunities to save.
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